Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,169 Reviews)
Rating breakdown 28,169 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,254
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,740)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Celybeach
from Florida
Verified Purchase:Yes
I find this program user friendly and having every form I need is a plus. I like that I can compare married filing separately and jointly before emailing in. I have used this program for 3 years. I’m 70 years old and not an accountant and find it user friendly. First time having a vacation rental. It guided me through every step; however, I kept accurate records and monthly receipts to make input easier and faster.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Very intuitive and good customer support. Asks the right questions to insure you get the maximum return.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: D Clapper
Verified Purchase:Yes
I have used H & R Block tax preparation programs for 15 years. Obviously this is my preferred platform.
Detailed information is included for the more complicated returns, although accessing some of the information can be difficult. I needed help and twice, after waiting for an advisor for over an hour, I was cut off. I waited on the chat line for over two hours before receiving a response.
Detailed information is included for the more complicated returns, although accessing some of the information can be difficult. I needed help and twice, after waiting for an advisor for over an hour, I was cut off. I waited on the chat line for over two hours before receiving a response.
Value
4
Written by a customer while visiting HRBlock
Posted by: Former HRB Tax Preparer
from Scituate ma
Verified Purchase:Yes
I have been a user of H & R tax prep software for many years. I have always been satisfied until this year. I bought a version early in the season. My computer died and I was forced to pay again. DON'T YOU DARE TELL ME I CAN CALL CUSTOMER SERVICE AFTER I SPENT MULTIPLE HOURS IN AN ATTEMPT TO GET A REFUNDED VERSION.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago
Verified Purchase:Yes
Easy to use. Reasonable price. Accurate. I’ve used it for many years.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Unhappy406
from Mt
Verified Purchase:Yes
No. Paid for it twice, still has not efiled my return. Sitting in limbo. Says prior year AGI didn’t match IRS when I am LOOKING AT MY PRIOR YEAR AGI. it matches. Complete cluster and waste of money.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: KKFarley
from South Carolina
Verified Purchase:Yes
Very easy and accurate. I haves used for over 10 years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Pablo D
from dallas, TX
Verified Purchase:Yes
I have been using this software for my small home business (Tax Preparation) for many years. Never been disappointed. As I phase out the business, I intend to continue to use the software for my personal and family tax preparation.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock