It is mostly user friendly to use the program but still have not heard back about a claim made in Dec. due to MO tax not paid & had pay penalty & interest.
I trust H&R Block tax software. I have been using it for my personal and self-employment taxes for well over 10 years and find it easy to use and always accurate. I really like that it first copies basic info from previous year's taxes and then asks you to verify or update for the new year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
The program worked well. Someone else installed it for me, but he seemed to not have problems. The most problems I had were on the forms sent to me, not your program.
I've been using H&R software for over 10 years now.. I had a friend use the software to do my taxes & I moved to a different state and started using the software myself. It is easy to use & it has helpful tax information that's added while your doing your return. It does a accuracy test at the end so you can fix any errors before you electronically submit your returns. It tells you if your taxes were excepted for both the Federal & State.
Don't like your "chat" feature. Hard to get questions answered other than chat. Question how supportive you would be in case of an audit. I had the feeling processing stimulus checks was more important than getting my taxes filed with HR Block. Although I have not used them in many years, may seriously look at TurboTax next year.
I loaded the latest version but it did not include the last approved stimulus payment. Now I have to file an amended return. What a pain in the butt this is. The payment was approved a week ago yet they haven’t updated the software.