Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3 out of 5
4.3
(28,169 Reviews)
Open Ratings Snapshot
Rating breakdown 28,169 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,254
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product. 
(
9,429 out of 11,740
)
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Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5 out of 5
5
First-time user very satisfied!
on April 9, 2021
Posted by: Ray B in Indy
from Indianapolis
Verified Purchase:Yes
This was my first year to use the software. Overall it was very easy to use, especially considering dealing with 2020, being self-employed and having some unemployment $$ in the mix with my wife. If I had a question I simply Googled it and came up with the answers. I would highly recommend it!
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Dependable
on April 9, 2021
Posted by: Keyana
from MICHIGAN
Verified Purchase:Yes
Easy to use. Easy to understand. Electronic filing went well
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
It's the best!
on April 9, 2021
Posted by: Anonymous
Verified Purchase:Yes
Easy to use, always looking for best tax deductible items, excellent teaching tool
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy and Accurate
on April 9, 2021
Posted by: RickAtNyte
from Kansas
Verified Purchase:Yes
Over 10 years of use for personal and business taxes. Simple ease of use and accurate results. I personally recommend...
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Not easy to use
on April 9, 2021
Posted by: Linda D9
Verified Purchase:Yes
There were several sections that weren’t clear. I had to do a lot of follow up on IRS.gov to understand. Also, the NJ state taxes weren’t clear.
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Better Results
on April 9, 2021
Posted by: Wash DC
from Washington, DC
Verified Purchase:Yes
I've used both TurboTax and H&R Block and personally I have had better results maximizing my tax returns with H&R Block.
It's simple, dependable and accurate.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
DIY is possible
on April 9, 2021
Posted by: Lawchick
from NY
Verified Purchase:Yes
Every time I question whether I should get a professional doing my taxes, I realize they'd be doing the same questions, so it gives me confidence in what we're doing.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Failed online returns.
on April 9, 2021
Posted by: IronGoat
from SE Washington
Verified Purchase:Yes
Could not submit online return. Used four of my free submittals. All rejected said the 2019 AGI submitted did not match what IRS had on file. Got the IRS transcript, quadruple checked the numbers, then checked again, all matched perfect, all submittals rejected for this reason. IRS site has a bug, or H&R software has a bug, either way using H&R software to do this did not work.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
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