This is my second year using H&R Block after abandoning TurboTax and I'm generally satisfied with it. Two improvements I would like to see to earn a five star rating: (1) make it easier to see what you did on last year's return while working on this year's, and (2) add the ability to create and save custom print jobs comprised of a custom defined set of forms. Printing the specific set of forms you want is just harder than it needs to be.
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Easy import of last year data, straight forward logical questions to complete return, fairly painless and not too time consuming. Electronic filing and payment went smoothly.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 11, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
I was happy with product it my federal taxes were accepted on February 13 and has not been processed yet.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
The Federal was excellent but the Mass state was poor
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!