you had 3-4 extra options to buy with the package-click if you want-except the last one had to be unclicked, charged me for something I didn't want and couldn't undo. irritating enough to look for different tax software
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
The interview process works great. The thing I have problems with is the help process. I had a capital gains loss that did not show up on this year's return when I went to help it told if it was transferred last year, it will automatically transfer this year. It didn't. That amounted to a mistake in my return. and several hours verifying if it was really transferred.. It wasn't. It was a pretty costly mistake.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Chris-Social Media Department, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Once again H&R Block sets the standard for comprehensive, easy to navigate, informative, and well-guided protocol for completing taxes in a timely, problem-free manner, especially for my longevity generation.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
OK overall but sure wish it would import and populate K-1s. Bery confusing advice when data hand-entered.
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.