Customer reviews from HRBlock
H&R Block - Premium Tax Software - Mac OS [Digital]
Average customer rating
4.3
(24,730 Reviews)
Rating breakdown 24,730 reviews
5 Stars
15,906
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,614 out of
9,412)
Customer Reviews for H&R Block - Premium Tax Software - Mac OS [Digital]
Posted by: Anonymous
from CT
Verified Purchase:Yes
The user interface is easy to use but unfortunately I have to give this product a low score. I met up with a nasty software bug on both this year and last years return. The program will not allow you to input quarterly tax payments into the state return. You have go back to your federal, select itemize then go back through both returns. Finally, you have to return back to the Federal and re-select standard deduction (if you need it). This is ridiculous. There is no help online that got me the answer, I had to figure it out myself. This is unacceptable from a company that has done so well with their product over the years. It assumes to much within the questionnaire / wizard.
I would recommend this to a friend!
Value
2
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy features for dealing with rental properties
on March 5, 2025
Posted by: Shimdog55
from Kentucky
Verified Purchase:Yes
Been using H&R Block tax software for years, works great and have no plans to switch to another software package.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, March 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Highland, Utah
Verified Purchase:Yes
It takes care of my tax needs, and this year it can also directly import information from Apex clearing house, for my Webull transactions. I think the product still needs to be more clear about inputting crypto transactions. I've used this product for three years now and I know how to use the forms and where to find them but using it the first time was tough to learn how to enter crypto transactions.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Hello, thank you for taking time to rate us! We're pleased to see that you had a great experience during your visit. Your high rating is greatly appreciated, and we're thankful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: JCR26
Verified Purchase:Yes
Excellent program. Just wish Wells Fargo advisors could be imported.
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Central Michigan
Verified Purchase:Yes
Makes filing easy. Just answer the easy questions.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Santa Ana, Ca.
Verified Purchase:Yes
I have used H & R Block for about 15 years! Very easy program to use as it guides you through the entire process! I would certainly recommend to everyone who completes their own taxes.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BillDubya
Verified Purchase:Yes
I have used H&R Block tax software since it was known as Taxcut..I have never had a problem and my returns always went through.
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: mnb75
Verified Purchase:Yes
Easier to use this year and I got my biggest refund ever
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock