Customer reviews from HRBlock
H&R Block - Premium Tax Software - Mac OS [Digital]
Average customer rating
4.3
(24,730 Reviews)
Rating breakdown 24,730 reviews
5 Stars
15,906
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,614 out of
9,412)
Customer Reviews for H&R Block - Premium Tax Software - Mac OS [Digital]
Posted by: Leftymorgan
from Polk City Iowa
Verified Purchase:Yes
Have been using this product for a number of years and actually took the course and worked as a preparer for 2 seasons.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 14, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
4
Direct Debit information is not clear
on February 13, 2025
Posted by: KDKrah
from Michigan
I'm a former Enrolled Agent and I worked for H&R Block in Michigan for 12 years. The software is very good, but there is no confirmation of direct debit for federal tax payment. The voucher prints and the instructions say to mail payment which is misleading. There should be a page that prints and confirms and describes the details of the direct debit arrangements.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 14, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
3
Software is good but does not crossover to website
on February 13, 2025
Posted by: Do I really need this
Verified Purchase:Yes
Why doesn’t the software interface with the website?
Response from HRBlockBy Asiya, Social Media Department, February 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: rudas
from Southern Maryland
Verified Purchase:Yes
Been using H&R for at least 15 years; stay with a proven product. I wish there was a LINUX (Fedora) version. My only laptop with windows on it is getting old
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from PA
Verified Purchase:Yes
Long time user of this product for my family. I have filed for children for many years. Different types of income are no problem. It is great to be able to file the state returns after completing the federal. Great product.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DDecraene
from Edwardsburg MI
Verified Purchase:Yes
all was good except for being charged 3 times for my michigan software.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 14, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from TX
Verified Purchase:Yes
I have used H&R Block software for my taxes for many years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DrTim
from PA
Verified Purchase:Yes
Overall, a good product. Mostly convenient. One glitch needs to be fixed. To efile, HRBlock extracted my AGI from last year's return, and extracted the wrong number, taking it from line 7 instead of line 11. That took me a few minutes to override but also made me hope that it didn't make other mistakes that I missed. Still, I'll probably use this product again next year.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Asiya, Social Media Department, February 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock