I'm a user of H&R Block software for at least the last 5 years. Never had a problem with this product. Easy to use and good price range.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department - TE, January 31, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
quick and clean and got the exact refund within a few days
Pros: Easy to import documents
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, February 3, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Good Tax product. Better than Turbo Tax. And simpler
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, February 3, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Great Software as usual
on January 31, 2025
Posted by: jogardener
I have been using this software package for years. It is easy to step through each question, detailed information related to each question, and with great online information.
I would recommend this to a friend!
Response from HRBlockBy Corrina, Social Media Team, February 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have been using H&R Block for years and wouldn't change. It is easy to use and instructions are clear. Our taxes are not complicated so I filed on opening day, the 27th and just today, Feb.1 my refund hit my bank.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, February 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
I’ve used H&R for over two decades. While I appreciate the experience, it’s becoming difficult to justify the price difference. Maybe give your decade + customers a deal?
Pros: Easy to prepare
Value
3
Response from HRBlockBy Carinna, Social Media Team, February 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.