Customer reviews from HRBlock
H&R Block - Premium Tax Software - Mac OS [Digital]
Average customer rating
4.3
(24,730 Reviews)
Rating breakdown 24,730 reviews
5 Stars
15,906
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,614 out of
9,412)
Customer Reviews for H&R Block - Premium Tax Software - Mac OS [Digital]
Posted by: Bobb121
from Sc
Verified Purchase:Yes
Software could not handle a lot of basic stuff like our PIN to IRS efficiently
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 774422
from West Central Illinois
Verified Purchase:Yes
I buy the program in advance and start working on taxes in late October. Regular income, Social Security, Farm Income, Horse racing income and also Ref income. Re=populating fields from previous year is great. Missing income or expense is easy to correct,
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Ss63
from Washington
Verified Purchase:Yes
As a fairly new retiree the software handled my Roth conversions and taxable social security. I would like to see easier instructions on Roth conversions.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bob954
from Virginia
Verified Purchase:Yes
I've been generally happy with our product, but earlier this year I had to do a 2022 1040X (amended return) and your software didn't allow me to file it electronically - even though the IRS website clearly allowed for doing so. Very disappointing as I know your competitor (Turbo Tax) provided that capabillity. That is the reason for 4 stars versus 5 stars.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: NEPeach
from Atlanta
Verified Purchase:Yes
I used H&R Premium 2023 software for my taxes. It was easy as usual and pulled in all of my information from last year. I wasn't able to import my W-9, but everything else came in seamlessly. It assessed my audit risk, maximized my deductions, and my refund. The questions were clear and the additional information was helpful.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: BobnMiami
from Miami, FL
Verified Purchase:Yes
I bought this because I have a special tax situation that this software covers. I have used this software for the past seven years and am very satisfied with how it works.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: jroa
from Indiana
Verified Purchase:Yes
I’ve used HR Block software for probably 20 years. I hate doing my taxes but it makes the process so much easier especially the second year when it saves all your info from the previous year so it saves you time.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Wilme
from Florida
Verified Purchase:Yes
Being using HR Bock since day one and is an amazing how improves from year to year.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock