I have used h&r block for 15 years. It has its issues but is typically reliable. This year when it came to file my return the efile feature would not work. It just kept telling I had no more efiles remaining. In a scramble I had to print off my returns and mail them in. I do tax prep for a small group of people. Needless to say I will be changing to a new tax prep software next year.
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I owed a amount in state tax return. I followed to fill the bank information for withdrawing this amount from my bank account. However state only use the bank information for deposit and do not do withdraw. Thus state gave a unpaied penalty.