Customer reviews from HRBlock
H&R Block - Premium Tax Software - Mac OS [Digital]
Average customer rating
4.3
(24,730 Reviews)
Rating breakdown 24,730 reviews
5 Stars
15,906
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,614 out of
9,412)
Customer Reviews for H&R Block - Premium Tax Software - Mac OS [Digital]
Posted by: dedamlee29
Verified Purchase:Yes
Easy to use if you have an easy return, but if you have a question, good luck trying to find an answer. Nearly impossible to do a complicated return with this software.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: laurajk
from colorado springs, co
Verified Purchase:Yes
Had a problem with entering the information for who gets to claim the child on one of the returns.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: igmojoes24
from Atlanta, GA
Verified Purchase:Yes
I have been using H & R Block products for many years. I switched from TurboTax a several years ago.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Gary89
from Marietta, Georgia
Verified Purchase:Yes
Used to have CPA do taxes. H&R Block software is easier to use than the CPA's system. And same results. Been using H&R for several years.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ct cs
from CT
Verified Purchase:Yes
It works for me and a little better than Taxslayer
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: JLC 1
from Cleveland, Ohio
Verified Purchase:Yes
In the past I purchased the Deluxe and always had "crashing" issues. This went away with the Premium edition.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Rose67
from Buffalo, NY
Verified Purchase:Yes
I use the program every year for myself and my immediate family and the program is easy to navigate and gives great advice overall.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 28, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: promise55
from az
Verified Purchase:Yes
I had issues trying to get last years information into program even though I have used HR Block for 10 years. Also couldn't import w-2 like I had previously.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock