Customer reviews from HRBlock
H&R Block - Premium Tax Software - Mac OS [Digital]
Average customer rating
4.3
(24,730 Reviews)
Rating breakdown 24,730 reviews
5 Stars
15,906
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,614 out of
9,412)
Customer Reviews for H&R Block - Premium Tax Software - Mac OS [Digital]
Customer Rating
4
Easy to Use, but more complete explanations needed
on May 26, 2024
Posted by: Jerrytops
from VA
Verified Purchase:Yes
Changes to the tax code need to be explained with an eye to the intent of the change.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Kenni the Cat
from Pittsburgh
Verified Purchase:Yes
Have used software for a number of years have typically been satisfied with the ease of use- totally upset and frustrated when attempting to upload return to IRS. The failure to do so and the lack of explanation was frustrating to say the least.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Walterben
from Maryland
Verified Purchase:Yes
Easy to use. Personally I have always liked this software far better than TurbTax. Something about the easy intuitive questions and the transitions from screen- to- screen or worksheet-to-worksheet are far better to understand in TaxCut.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Oregon res
from Oregon
Verified Purchase:Yes
Overides are ackward. retains info not applicable.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Weary Traveler
Verified Purchase:Yes
Other tax software gave repeated wrong answers especially with respect to deductions. H&R Block is accurate and much easier to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Don12055
from Surprise AZ
Verified Purchase:Yes
I had a number of issues with the tax program over the years. There were times the phone support was even arguing with me yet they were not tax specialists. They would explain to me that the tax program was doing what was programmed. I said fine but it was wrong. They had a hard time believing me instead of noting the problem for further research and investigation. Judy Berry has done an outstanding job in handling my complaints and resolving them.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 31, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Model Plane Guy
from Clifton Park, NY
Verified Purchase:Yes
Very good program but not as good as the Block one's I used for 20 years.
Definitely better than Turbo.
Definitely better than Turbo.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Jimmy Tide
from Palm City FL
Verified Purchase:Yes
I have used this product for several years and have been satisfied with its performance.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock