I filed my return electronically which the software ermitted me to do and then 2 weeks after I filed my HR Block tax return was altered to a lower refund without explanation or what I was supposed to do. On the NY State return for my Grandson the software gave him a tuition credit when he was not entitled to one.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H&R Block, May 31, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
I did an e-file and provided driver license info and PIN numbers for me and my wife, yet the IRS delayed my return and issued a Notice 5071C requiring further confirmation that I was the one who submitted the tax return. H&R take notice of this issue to prevent return delays for future customers. It caused about a month delay in getting my return.
I’ve used HR for years and I have no reason to change. I’ve been, and continue to be, fully satisfied with this product. We have a small business and a few investments and this product makes it all easy.
This tax software package is very user friendly and works well for someone with a rental property. I have used this for many years. It also works well for automatically figuring my tax liabilities on my investment accounts using the package and ID numbers provided by the investment company.
Pros: Easy to prepare, Easy to import documents, Fast
I have used the software for several years. It is easy to use . It is not the cheapest if purchased in the store. I would recommend it to even the beginners.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast