Customer reviews from HRBlock
H&R Block - Premium Tax Software - Mac OS [Digital]
Average customer rating
4.3
(24,730 Reviews)
Rating breakdown 24,730 reviews
5 Stars
15,906
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,614 out of
9,412)
Customer Reviews for H&R Block - Premium Tax Software - Mac OS [Digital]
Posted by: Zapmansky
from Lake Geneva wis
Verified Purchase:Yes
Please don't make download software anymore. do online only! For example, state failed my income and force me to pay u another fee.
Pros: Maximizes refund, Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Grandma2024x3
from Sioux City, IA
Verified Purchase:Yes
Very reliable and confident that all is done accurately!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: restore3
from Washington DC
Verified Purchase:Yes
I have used this software for years and always had a good experience. The ability to connect to your financial institution is great. I haven't had to use human help but it is nice to know it is there if I need it.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Tims75
from Upstate NY
Verified Purchase:Yes
Understand the need for updates, but I wish there weren’t quite as many…tax season is short!!
Pros: Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Gram1
from Ohio
Verified Purchase:Yes
I’ve been using this product for years and am very satisfied. It’s easy to navigate.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Londo
from North Carolina
Verified Purchase:Yes
We have used this software for years now. It is very helpful with any questions and guides you through the process.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Rick2040
from Austin Texas
Verified Purchase:Yes
Glad I use H&R Block. Easy to use, easy to look up information.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Itself
from Utah
Verified Purchase:Yes
I use this every year. I was disappointed when I was not given the audit help as promised. I do not rely on your guarantee anymore.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Team, H&R Block, May 31, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock