I bought this program for last tax season and it sucked. I have a new Mac so I don't know if it was because of that or just your program this year. I have used HR Block program for years without difficulty and now I am not sure I can trust it. Not a happy thing when doing your taxes. Thank goodness it turned out ok after multiple attempts. I have always used you and debating giving you a second chance
Cons: Time consuming
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Team, H&R Block, May 31, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
My spouse operated a small home cleaning business for over a decade. The Premium Tax preparation package let us easily and accurately combine our personal and business filings.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I’ve used HR Block program for 20 years and am generally satisfied with it. The 2023 Premium accuracy check showed an error that I had difficulty correcting. I repeatedly tried to retrieve the information without success. finally, I stumbled on a solution. Indexing and retrieval should be added for error detection. .