Customer reviews from HRBlock
H&R Block - Premium Tax Software - Mac OS [Digital]
Average customer rating
4.3
(24,730 Reviews)
Rating breakdown 24,730 reviews
5 Stars
15,906
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,614 out of
9,412)
Customer Reviews for H&R Block - Premium Tax Software - Mac OS [Digital]
Posted by: BTG Jerry
from Prior Lake Mn
Verified Purchase:Yes
I buy this every year and don't want any yother software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: CliveStaples
from Lincoln, Nebraska
Verified Purchase:Yes
I've been using H&R Block's so-called Premium tax software to prepare and file my returns for as long as I can remember. It gets the job done and it's fairly flexible, but it needs to be more focused on a user-friendly experience.
I like that it asks more questions about my taxes than even their seasons tax consultants in their office would do. And it's not hard to answer most of the questions and get things prepared.
On the other hand, it only updates once a week, so if it needs to wait for tax laws to be updated, you may be waiting a while before you can file. And if you happen to use their Nebraska tax return product and live in Lincoln, a city of 300,000 people, good luck e-filing your state return.
I like that it asks more questions about my taxes than even their seasons tax consultants in their office would do. And it's not hard to answer most of the questions and get things prepared.
On the other hand, it only updates once a week, so if it needs to wait for tax laws to be updated, you may be waiting a while before you can file. And if you happen to use their Nebraska tax return product and live in Lincoln, a city of 300,000 people, good luck e-filing your state return.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
2
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bighar
from Las Vegas, NV
Verified Purchase:Yes
I've been using this software for nearly 10 years. I'm glad it saves the previous tax years info in my computer.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Rugger59
from San Diego
Verified Purchase:Yes
Been using this software for ten years with no issues from Federal, State or local.
As I mentioned, it’s easy to work through, skip then come back to an item later, easy.
As I mentioned, it’s easy to work through, skip then come back to an item later, easy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: bobminUC
from Union Church, MS
Verified Purchase:Yes
I’ve been using this product for several years and find it very useful and accurate
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: XJxJ
from WA
Verified Purchase:Yes
I always use H&R Block software for my taxes. But the 2023 software made me wait for software updates to finish my taxes. It was well into March before I could complete them. This may be caused by our government not getting them the information, but that was not communicated.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Posted by: Problem Resolved
from Plymouth, MN
Verified Purchase:Yes
When I do the final check it asks for an explanation of a certain amount of money. Generally, I look around and find out it comes from an IRA contribution. It would be helpful if the program identified the answer to this discrepancy.
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Texas Granny
from Texas
Verified Purchase:Yes
I've used H & R Block software for years. Very easy to use and it just flows (just answer all questions). Love it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock