I've been using H&R software for years. It allows me to prepare my own taxes myself. There were areas that I got stuck on (too bad I don't recall the exact prob.) I did manage to get through it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
The MN software had a problem with the long term care insurance. The area where you were to put in how much was put in Federal was grayed out. I called for help and the lady remotes in and it suddenly worked. I went back in later and it was no longer working we were not impressed! Also, after two returns we were informed we had maxed out the number of returns we could send using our software. I called the help support again and was told there was nothing they could do to help and we would have to pay. That’s why we bought the software in the first place In the past we have had no problems.
Could have gotten more deductions but program just
on May 24, 2024
Posted by: Broke guy illinois
from Chicago
Verified Purchase:Yes
Safe program but not a lot to offer helping me reduce what I owed the IRS
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I've been using this software every year since at least 2004. It is easy to just import your basic information each year and then just add this years information.