I have used H&R Block software for my taxes for many years. The GoTo feature makes it easy to jump to the area you want to work on since not all documents arrive in the order the software is structured to address.
HR Block tax prep has worked well enough for several years. I switched from TurboTax because they got too many things wrong and had too many bugs. Using HR Block is tedious at times (there is a lot they could do to streamline it), and it has had a few bugs, but I'm pleased that they've fixed some of the problems. Overall, I'm pleased enough and keep using it year after year.
I was stopped from completing and submitting my return due to a continuous "This interview is not yet final....". Took way longer to submit my taxes than it should have.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Does a good job with the returns. The screen is extremely hard to read, though. I had to magnify my screen to 200% just to read the type. Need to be able to adjust font size inside the program!
I had a hard time deciding between online like I did last year and downloading this year’s version. I eventually chose downloading and it worked out well.