Customer reviews from HRBlock
H&R Block - Premium Tax Software - Mac OS [Digital]
Average customer rating
4.3
(24,730 Reviews)
Rating breakdown 24,730 reviews
5 Stars
15,906
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,614 out of
9,412)
Customer Reviews for H&R Block - Premium Tax Software - Mac OS [Digital]
Posted by: JK05
from Baltimore
Verified Purchase:Yes
Happy with the software. Thorough in finding deductions. Similar to TurboTax in features and ease of use. There is a learning curve for new users to learn how to navigate through all of the forms and create a viewable pdf file. Happy with the discount too. Does not import most money market funds. Not a deal breaker.
Pros: Fast
Value
5
Written by a customer while visiting HRBlock
Posted by: Edward1650
from New York State
Verified Purchase:Yes
Have used this product for years and continue to be satisfied year over year
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Ron 70
Verified Purchase:Yes
A problem with some forms not being a to available.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: RBP1
from Cummaquid,MA
Verified Purchase:Yes
Fed program is great! I wish there was more help on the state program however.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Jered18
from Middletown, OH
Verified Purchase:Yes
While I had some issues with the software, it could have been somewhat easier for me to do my taxes without having to go to Youtube
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
Using it since 2002 - 22 years and still trust it!
on May 24, 2024
Posted by: RZ 2024
from MJ
Verified Purchase:Yes
I have been using H&R Block software since 2002 and found it reliable and easy to use (and I am not an Accountant). Used it for employment and rental income and it covers it all.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: NoSupport
Verified Purchase:Yes
I filed on Feb 29th. I still don’t have my refund. IRS says it will be another 60 days. You have provided NO support.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: bonz123
from TX
Verified Purchase:Yes
Would like to have the opportunity to file more efile even if I have to pay
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock