Customer reviews from HRBlock
H&R Block - Premium Tax Software - Mac OS [Digital]
Average customer rating
4.3
(24,730 Reviews)
Rating breakdown 24,730 reviews
5 Stars
15,906
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,614 out of
9,412)
Customer Reviews for H&R Block - Premium Tax Software - Mac OS [Digital]
Posted by: rezarf
from Florida
Verified Purchase:Yes
This product meets my needs as I have investments, rental property, and a home business. It imports stuff from previous years, and some investments will port over without manual entry. The help could still be a little better, and at times the language is a little murky. Move very carefully with amended returns, as they are no where near as sophisticated in helping you through as the initial return. Just enter it right the first time and the software does the rest.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: MBFLA
from Tampa
Verified Purchase:Yes
Have been using the e file for over 15 years and love the simplicity of it.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bim35
from PA
Verified Purchase:Yes
Have been using successfully for many years without any problems. Feel comfortable with Federal and State version which easily transfers information from one to the other.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: GLOB504
Verified Purchase:Yes
Been Using H&R block for years. Easy to file taxes because it uses soft copy of last year's return. One improvement that I would like is "Free Efile for one State tax filing."
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Friends and family 5
from Virginia
Verified Purchase:Yes
It would be nice if income was listed by wages, interest, dividends, etc were listed in a more orderly fashion. This would make it easier to enter information rather digging through piles of papers
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Hansg
from Dallas, TX
Verified Purchase:Yes
We have used this software for several years and find it simple and easy to use. The updates are fast and the imported information from previous years saves a lot of time. Forms are readily available for reference as you move through the screens if you need to refer to them.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Returning Customer 7
from Washington DC
Verified Purchase:Yes
The software has more issues and requires me to go back and review several issues that were not problems previous years. The chat wasn't helpful in getting answers to specific questions. Ended up requiring more searching online and actually used some competitor websites for better explanations
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TD1953
Verified Purchase:Yes
The software is easy to use and easy to import data. But I which it was easier to get back to data already entiered.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock