I've used it this software for many years. It all seems to work well except it's really clunky navigating individual forms from top to bottom. I've never understood this but it's a minor aggravation because otherwise it's a good product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 23, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
The tax product was very helpful. I was able to do several Types of returns. My questions were answered and the software was able to handle all my needs.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
All worked fine with this software until I got a letter from the IRS explaining that I had miscalculated the penalty for underpayment of estimated tax. All other features worked fine to my knowledge.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.