Good performance but had to close the program a few times to get out of rabbit holes
Pros: Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
When I'm ready to grapple with Federal and State Taxes, I download the version of Block that meets my needs. I actually enjoy tax time and working with HR Block software.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
Thank you for leaving a review, and for providing positive feedback.
I took the advice about itemized deductions and bundled them into one year, but HRBlock software would not allow the large deduction due to my low income level. Evidently, the ratio was too high. So I switched to turbo tax and was able to do it without any problem. I have also not used HRBlock when I have a 1099 retirement form, as it has in the past counted that income as completely non-taxable, which the irs did not agree with.