I have been using HR Block tax software for many years. This past year, my situation changed with retirement and different sources of income. The software essentially walks you through the entire process making tax filing palatable and frustration free
I know there's a guarantee, but the way the program works left me feeling uncertain about deductions and credits. It was hard to verify and correct numbers or even ensure that it was calculating properly. Didn't feel comfortable that I was getting my best refund. But, I was committed.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience