Unfortunately I was not able to file free state return without downloading some random print software. Could not get that to work.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I’ve used TaxCut/H&R Block for about 20 years, the Deluxe version. This year I went with Premium due to inheritance issues that I wanted to be sure I got right. I’ve always loved the product and if a drawback at all it has been getting phone help when needed it. This year I already had already paid for and installed Deluxe but realized I needed to upgrade to Premium. There were technical difficulties with that but I was thrilled to get thorough and patient help with what did take about 30 minutes for her to solve. Went great and filing was smooth as silk. Thanks!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 2, 2024
We appreciate your business, and thank you for the valuable feedback!
it was easy to use and seemed to cover all the bases. The only negative at this stage is that going back and changing something was more awkward than necessary. If the return doesn't come back with a problem, I'm quite happy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 1, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
I have used the premium version of your software for over 10 years and it has served me well as we have a relatively involved tax return. One of the best features is that it covers relatively all depreciation methods.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!