Customer reviews from HRBlock
H&R Block - Premium Tax Software - Mac OS [Digital]
Average customer rating
4.3
(24,731 Reviews)
Rating breakdown 24,731 reviews
5 Stars
15,906
4 Stars
4,480
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,614 out of
9,412)
Customer Reviews for H&R Block - Premium Tax Software - Mac OS [Digital]
Posted by: Cheaporic
from Corona, CA
Verified Purchase:Yes
I have been using H and R for years but met my needs.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Larry2024
from Charleston, SC
Verified Purchase:Yes
Everything was great until I tried to e-file on the 15th. Finally gave up and mailed the return.
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mbest
from St Louis, MO
Verified Purchase:Yes
I bought this and downloaded when a discount was offered. It’s easy to use and I filed my taxes easily which were quickly accepted and processed.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: J213
from St. Petersburg, fl
Verified Purchase:Yes
Filing amended return was almost impossible. Program keep submitting unfinished amended returns without asking
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TheOldDude
from San Bernardino
Verified Purchase:Yes
H&R tax software is a quick and easy way to prepare your taxes. It menu driven and virtually idiot proof
Just plug in the info and let the software do the work.
Just plug in the info and let the software do the work.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: The Williams Family
from Sun City Center, Fla.
Verified Purchase:Yes
I can trust this company to do the finest most complete service for our tax return. I know I'm partial, having spent 35 wonderful years with them but they never....never let us or our whole family down.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Mert4
from Lees Summit, MO
Verified Purchase:Yes
My third year. It helps that the last year’s amounts. Reminds me if I forget an account.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
accurate with math, but uncertain learning curve
on April 26, 2024
Posted by: Joe in Wa
from Lynnwood, Wa
Verified Purchase:Yes
I have been using for several years, and am still "learning" how to navigate the software. I don't always understand what it does or doesn't do. But am finally satisfied and trusting of results. It does take ma a lot of time.
Also, I made a suggestion about modification of software's download of previous return data, and I will wait to see if it happens.
Also, I made a suggestion about modification of software's download of previous return data, and I will wait to see if it happens.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock