Everything was great until I tried to e-file on the 15th. Finally gave up and mailed the return.
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Filing amended return was almost impossible. Program keep submitting unfinished amended returns without asking
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
H&R tax software is a quick and easy way to prepare your taxes. It menu driven and virtually idiot proof Just plug in the info and let the software do the work.
Pros: Easy to prepare, Easy to import documents, Fast
I can trust this company to do the finest most complete service for our tax return. I know I'm partial, having spent 35 wonderful years with them but they never....never let us or our whole family down.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I have been using for several years, and am still "learning" how to navigate the software. I don't always understand what it does or doesn't do. But am finally satisfied and trusting of results. It does take ma a lot of time. Also, I made a suggestion about modification of software's download of previous return data, and I will wait to see if it happens.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.