Customer reviews from HRBlock
H&R Block - Premium Tax Software - Mac OS [Digital]
Average customer rating
4.3
(24,731 Reviews)
Rating breakdown 24,731 reviews
5 Stars
15,906
4 Stars
4,480
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,614 out of
9,412)
Customer Reviews for H&R Block - Premium Tax Software - Mac OS [Digital]
Posted by: Mpc in NYC
from Nyc
Verified Purchase:Yes
I have used this product for years and am always throughly pleased with the ease of use and thoroughness of the process.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Mario J
from Florida
Verified Purchase:Yes
I use H&B for 10 years and I don't want to change for another software!
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RobLa1983
from Clifton Park, NY
Verified Purchase:Yes
Overall good tax preparation software with some notable issues. There is often not enough on-screen text to explain the ‘why’ behind entries the preparer is taking. The UI text is extremely small and cannot be enlarged, which adversely affects readability/usability.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Sspt
from Colorado
Verified Purchase:Yes
Used the program for 10 years, this is the first time I had trouble emporting bank/stock info. The help desk didn’t help
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Qcricket
from Moundsville, WV
Verified Purchase:Yes
I have been using H& R Block software for many years!
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: ABmusicman
Verified Purchase:Yes
Software is expensive, but then you have to pay extra to efile the state return. 👎
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: LyleE
from New York, NY
Verified Purchase:Yes
The product was easy to use with understandable instructions for the non-accountant user.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Wont say
Verified Purchase:Yes
I am loyal HR customer for 10 years and never going to purchase again in future. You had server issues from Apr-14 to Apr-15 6PM. I went through lot of anxiety
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock