Customer reviews from HRBlock
H&R Block - Premium Tax Software - Mac OS [Digital]
Average customer rating
4.3
(24,731 Reviews)
Rating breakdown 24,731 reviews
5 Stars
15,906
4 Stars
4,480
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,614 out of
9,412)
Customer Reviews for H&R Block - Premium Tax Software - Mac OS [Digital]
Posted by: Maurice52
from Bellville, TX
Verified Purchase:Yes
Long time user. Good prize, detailed but not overwhelming.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: HScott
Verified Purchase:Yes
Program walks you through the ordeal of filing with clear directions.
There is a minimum of up-selling and software bloat.
Those features outweigh the last-minute server crash -- barely.
Any recommendation must include a warning about the crash.
There is a minimum of up-selling and software bloat.
Those features outweigh the last-minute server crash -- barely.
Any recommendation must include a warning about the crash.
Pros: Easy to prepare, Maximizes refund
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: Mike4259
from New York
Verified Purchase:Yes
Everything worked very well until I wanted to input a foreign pension. The program would not allow a blank EIN which is what the IRS wants since foreign companies do not have an EIN.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: CJ R
from Tucson AZ
Verified Purchase:Yes
Software works well, but not always intuitive on moving about in forms and audits.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Dissatisfiedcustomer100
Verified Purchase:Yes
Not being able to file a tax return on April 15 was too stressful. I began looking to other tax companies to complete my daughters return because I wasn’t sure if I would be able to file on time.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Happyuser21
from Sunnyvale, CA
Verified Purchase:Yes
I have been using the software for years and will continue to use it.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Billcats
from Whittier California
Verified Purchase:Yes
Loyal customer , things have changed however this year was bad because filing got glitched and it turned into a massive headache… shame on you for creating such a buggy product , I’m switching to quicken
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Very Frustrated Taxpayer
from Michigan
Verified Purchase:Yes
The federal program was great but I was really disappointed in the state program for Michigan. I sold a second home out of state and the software did not have forms needed to complete my return. I had to download forms from the State of Michigan website and complete them manually and transfer the information to the software. Consequently, I was not able to file the state return electronically. Very disappointing!
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
hank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock