Customer reviews from HRBlock
H&R Block - Premium Tax Software - Mac OS [Digital]
Average customer rating
4.3
(24,731 Reviews)
Rating breakdown 24,731 reviews
5 Stars
15,906
4 Stars
4,480
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,614 out of
9,412)
Customer Reviews for H&R Block - Premium Tax Software - Mac OS [Digital]
Posted by: tom626
from VA
Verified Purchase:Yes
I Have used this for several years and continue to be satisfied.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: joecu
from oregon
Verified Purchase:Yes
This year the only way to save a pdf is if PDF995 is downloaded and installed as printer., despite printing with adobe pdf for years or microsoft pdf.
Printing a return with accompanying documents would not include documents needed to file, would have to manually print federal documents for a state return.
Local returns a complete afterthought.
Printing a return with accompanying documents would not include documents needed to file, would have to manually print federal documents for a state return.
Local returns a complete afterthought.
Value
2
Written by a customer while visiting HRBlock
Posted by: kruser
from North Carolina
Verified Purchase:Yes
Easy to use, guides you through entering your data
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Needs improvement 2
Verified Purchase:Yes
I didn’t like the fact that I was charged for electronic submission when the tax return was past the date of submitting electronically.
I also was charged for electronic submittal even though the IRS rejected the return.
There is also a problem with the free electronic filing. I only got 3 free instead of 5.
I also was charged for electronic submittal even though the IRS rejected the return.
There is also a problem with the free electronic filing. I only got 3 free instead of 5.
Value
5
Written by a customer while visiting HRBlock
Posted by: George92
from Milwaukee, WI
Verified Purchase:Yes
I loved the new features, like being able to parse PDFs. It saved me quite a bit of time. This year it looked streamlined and easier to use. Great job, programmers!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Mr Par
from Texas
Verified Purchase:Yes
I have been buying it for the past 5 years and it is always what I need to do my personal and property rental taxes
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JHTAX
from Ohio
Verified Purchase:Yes
I bought this because the price was much better than the TT I've used for years. It was not quite as easy to use with the guidance between topics. I think its the wording of the questions. It made it harder to understand some topics. I have done our taxes for years so I was able to figure it all out, but this is not user friendly for a first time user in my opinion. The recommendation would depend on the skill level of the person doing their taxes, or if their taxes are a simple process.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Very poor reliability & failure to show submittanc
on April 16, 2024
Posted by: meeet
from Vriginia
No messages on website to indicate gateway problem and time to resolution. No indication that submittance will be submitted after failed connection to gateway. Because of failed connection I submitted my taxes with taxes due. So with the electronic submittance, I am paying my taxes twice. You should present the option to submit after a failed connection.
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock