i could not send my return in to the IRS electronically for the last 2 years. last year i had to print and send a paper copy. this year i had to jump through all kind of hoops and quite a few phone calls before i could figure out what to change so i could send electronically.
I have used TaxAct and TurboTax. Not much difference. In 2022, I sold a rental property, first time to do that. The software left me with questions. It was not clear. I got on HRB chat, and after trying to get my questions answered, was told I would have to pay for it. Not good.