I was dreading doing my taxes, but HR Block made the process very easy and intuitive. In one case I was able to make an addition on the IRS form even though it was different from the questions asked.
I have trusted H&R tax software to help me prepare and file my Federal and State taxes for the last 20+ years. The format and instructions to enter data are very easy to follow. Knowing that there is a person in the background that can help if I run into trouble is very comforting.