Most of the time the interviewing process works fine, but too many times it forces you to go directly into the Gov't form to input data. This needs to be corrected to get a higher rating.
I love the software and have been using it for years. I can upload my stock transactions, and several other docs straight into the downloaded version (my preference). Premium is great for real estate, all schedules (including K), and without this software, I would probably spend hundreds elsewhere to complete all my forms.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast