It is user-friendly and accurate. It is not complicated. It is affordable. I have complete confidence in it. That’s all a tax prep software program should be.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
It does not support Rental property depreciation correctly. They’re too lazy to copy the depreciation basis of each item from the prior year. When you have multiple properties with multiple items to depreciate it is a challenge and annoying to have to manually look up the depreciation basis from last year’s return.
Could not find explanation why deductions were being limited. You can see the IRS form but I'm paying to software to assist me and plan for next year. Need much better help from the software.
One year, while using the software, I got a result I wasn’t expecting. I was able to take my return to a local office and have it reviewed. I appreciate that kind of support.