Customer reviews from HRBlock
H&R Block - Premium Tax Software - Mac OS [Digital]
Average customer rating
4.3
(24,730 Reviews)
Rating breakdown 24,730 reviews
5 Stars
15,906
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,614 out of
9,412)
Customer Reviews for H&R Block - Premium Tax Software - Mac OS [Digital]
Posted by: chu1234
from Placentia, California
Verified Purchase:Yes
mistakes on program, take a few updates to correct it. Imposible to ask questions on the phone.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Capt Mark
Verified Purchase:Yes
I've used Premium for probably over 20 years now and it hasn't steered me wrong. Very easy to follow the questions and fill in the amounts.
Written by a customer while visiting HRBlock
Posted by: KB Hawes
from Hyattsville, MD
Verified Purchase:Yes
It’s an intuitive program to use and it guides you logically through the process. Although my taxes are a little weird, a couple of the questions were superfluous to our situation.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Laguna Niguel California
Verified Purchase:Yes
I have used this tax software for 10+ years. It is so user friendly and easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Filing 2020 Federal and State/Local tax returns
on April 16, 2021
Posted by: Gregg S
from New York
Verified Purchase:Yes
This year the filing went about as well as could be hoped, with no "show stoppers" at the end in terms of error messages.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Los angeles
Verified Purchase:Yes
Easy tax preparation. Fair price. Complete and accurate.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Straight forward while comprehensive. I have used this program for several years and have always been satisfied.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
2020 individual income tax software (download)
on April 17, 2021
Posted by: Elasesor
Verified Purchase:Yes
The H&R Block tax software worked quite well and was generally simple to use, although there were a couple of times when it was difficult to figure out how to do things like enter an amount for a tax overpayment from previous year - the labels on things didn't always imply what they were for. Also, when I called for support on something (back in early March) I ended up waiting on hold for about 4 or 5 hours (across 2 different calls) listening to the same repetitive loop of "fun tax facts" over and over and over again. An extremely frustrating experience! You really need to up your game on the phone support center and add quite a few more phone support people. Waiting on hold that long is completely unacceptable. You should at least have a call-back feature when the wait is going to be longer than 5-10 minutes so the customer doesn't have to sit on hold.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock