Customer reviews from HRBlock
H&R Block - Premium Tax Software - Mac OS [Digital]
Average customer rating
4.3
(24,730 Reviews)
Rating breakdown 24,730 reviews
5 Stars
15,906
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,614 out of
9,412)
Customer Reviews for H&R Block - Premium Tax Software - Mac OS [Digital]
Posted by: d4a4p4
from Suburbs of NYC.
Verified Purchase:Yes
It mostly works. But there are a number of annoyances. On a Mac, with the latest OS, if appearance is set to "dark mode", then typing in itemized lists is invisible. After years of complaints, the program has still not provided the function it used to have a few decades ago, when one could click on an entry that had an itemized list, and open that list. It seems strange that, after entering itemized deductions and learning that the standard deduction is better, the program was unable to automatically move a mortgage interest deduction to the correct place, from being partially attributed to a home office.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: DHarmon
from Deer Park, Washington
Verified Purchase:Yes
The software makes filing taxes easy, with clear instructions, and corrections as you go along to avoid errors. I would recommend it to anyone who wants to file and avoid the cost, inconvenience, and time necessary to have taxes filed by a third party.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: BlueAyer
Verified Purchase:Yes
Terrible job of guiding me to recording crypto gain/losses. Call help desk twice and they had no idea and worse yet provided me with inaccurate information
Written by a customer while visiting HRBlock
Posted by: maridel
Verified Purchase:Yes
H and R is very good, but they did miss the fact that since I worked as a freelancer for a company located in NC, I should file an income tax in that state, although I am not a resident of the state.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use. Reasonable price.
on July 12, 2020
Posted by: Betsy2358
from Fort Myers, FL
It asks you all the questions you want it to and then some. It walks you through every step of the way. It provides a audit check to be sure you did not miss any items. I love it!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Excellent except for one annoying feature
on July 12, 2020
Posted by: Joska31
from Rockville, MD
I have used the product for several years with excellent results.
This year a new feature was added: the "X" checkbox next to most numeric entries. After several rounds of experimentation and repetition - without receiving any explanation - you realize that striking "X" means "accept the entry." But then suddenly you realize that next to an entry already entered, striking "X" means "delete the entry." Most confusing!
This year a new feature was added: the "X" checkbox next to most numeric entries. After several rounds of experimentation and repetition - without receiving any explanation - you realize that striking "X" means "accept the entry." But then suddenly you realize that next to an entry already entered, striking "X" means "delete the entry." Most confusing!
Pros: Easy to prepare, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Software very buggy
on July 13, 2020
Posted by: susiefen
from Boston, MA
I purchase this version of software every year, and this year when going through the accuracy review, I kept getting asked for information that was not applicable. There was no where to tell the system I did not itemize last year, and the software REQUIRED a number related to itemizations. This completely fouled up my e-file attempts and I eventually printed and mailed my returns.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Dkurt52
from Kansas city
Verified Purchase:Yes
Not bad. But. More confusing than last couple of years
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock