Customer reviews from HRBlock
H&R Block - Premium Tax Software - Mac OS [Digital]
Average customer rating
4.3
(24,730 Reviews)
Rating breakdown 24,730 reviews
5 Stars
15,906
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,614 out of
9,412)
Customer Reviews for H&R Block - Premium Tax Software - Mac OS [Digital]
Posted by: red2rose
from Texas
Verified Purchase:Yes
Like the easy to understand and convenience of the software.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: DanL2
from Lakewood CO
Verified Purchase:Yes
The extra fee to electronically file state taxes is deceptive. Almost everyone has to file in at least one state, so not including that is underhanded. The option to file it non-electronically for free is stupid - since it is so much less convenient, you are basically inflicting pain on your customer to force them to pay extra. I expect that treatment from my cable company, but not from any decent business.
There are a few flaws in the software: when you correct a mistake and it adjusts your refund amount, it does not make the corresponding adjustment on the form that sends the refund to your checking account. Also when taking care of the excess HSA contributions, I had to manually pull up another form and manually copy the amount from one form to another - exactly the kind of thing I buy tax software for to avoid having to do.
Overall though still basically decent software. No worse than dealing with an accountant, and much cheaper.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
DO NOT BUY
on June 16, 2020
Posted by: vidyarao
This software is poorly designed and acknowledged bugs. It frustrates me every year and I will never buy this again.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Ramab
from San Jose
Verified Purchase:Yes
Some mundane errors in error checking. Very expensive for in person chat or call for tax queries. Otherwise ok
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Too much for too little
on June 17, 2020
Posted by: Done W Block
from Omaha, NE
Block charges to download state software, charges to electronically file state returns, then won't file my returns?? Every return I did was 'randomly selected' forcing me to call in and answer bizarre invasive questions to prove who I was. Block, you are not God and you are not the IRS. Just provide the product/service I paid for and get over yourself.
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Steve1223
Verified Purchase:Yes
Program should be able to import W2 and 1099 info from previous year. Please add this feature!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ardmore, PA
Verified Purchase:Yes
I have used H&R Block Premium for years and have always found it easy to use. This year, however, I had a major problem with it that consumed most of a day. The problem with the software is that it does not allow the user, in all instances, to learn where figures generated by the program come from. I finally figured out the problem in my case after around 8 hours. If the program had told me where the figures came from, it would have taken a few minutes. I sought help by chat and on the phone from H&R Block and therefore am confident that this is a problem with the software.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
Very easy to use and understand it remembers everything from previous years meaning less typing making it much quicker
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock