Easy to follow and got me a fat return. Explanations were clear when I didn't understand a term. For reference I'm 24 and this is my 2nd time doing my own taxes. No major investments so it's easier. I got 2,700 federal and another 500 state. NOT BAD!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I used to be very happy, but then I found out that you don't import from ROBINHOOD stock brokerage. Well I am leaving your service as I had to enter in stock sale manually!!!!!!!!!!!!!
I’ve used their product for years and find it very easy to use. It walks you through questions if you aren’t sure about anything. I use for personal taxes but also have self employed and rental home income to include. It makes it easy.
Had to delete my entire return and rerun it because the return amount would change when I changed no variables in my return. Also for "fixing" errors that the program created in my return it would through me to the form and tell me to manually move values from one line to another. Absolutely did not feel like an optimized return, did what I could just to be done with the program and plan to never try again. Absolutely worst experience I have ever had filing taxes in 25 years of doing my own taxes.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare