It’s a great program it’s simple and self guiding I would recommend this program to everyone. Much better than the competition. You can get help immediately if needed and that is great
Easy to navigate and enter data. Needed support for what must be an unusual situation - wait times are longer than I would like (always more than 30 minutes) and no way to resume after level II could only suggest "try this" (and needed to try something else...)
Program basics are okay. My biggest complaint is that H&R Block software does not complete CA Form 3801 and provides very little assistance with this task.