Customer reviews from HRBlock
H&R Block - Premium Tax Software - Mac OS [Digital]
Average customer rating
4.3
(24,729 Reviews)
Rating breakdown 24,729 reviews
5 Stars
15,905
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,613 out of
9,411)
Customer Reviews for H&R Block - Premium Tax Software - Mac OS [Digital]
Customer Rating
3
2019 was the worst year for HRB in 20+ years.
on February 20, 2020
Posted by: ThisIsAnUnusedNameIHope
from FL
Verified Purchase:Yes
I’ve used HRB for as long as I can remember. This year was different. It generally takes me 1-2 hours to complete my return. 2018 took me 45 minutes. This year, the software seemed to really be different. It was a little illogical in order and often skipped things I was used to answering. It took me almost 8 hours to ensure I had everything inserted that I have done dozens of years before. I literally had to search through forms this year for the first time to find some things that were skipped. I’m just glad it’s over and uninstalled. I’ll likely continue using it, but developers need to revisit any changes in 2019’s workflow. It was horrible.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: JManSGV
from Southern California
Verified Purchase:Yes
Extremely frustrating to install and update. Even with a basic Windows 10 computer, had problems installing from the CD on TWO computers. Finally gave up and downloaded. Now I can't get them to update -- either from the app or by downloading. A very frustrating experience. After seven years with Block software, this will DEFINITELY be my last.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Giz46
from Indianapolis IN
Verified Purchase:Yes
Head and shoulders above Turbo Tax in usage ease and reference materials
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Amit Mehta
from Glen cove
Verified Purchase:Yes
State efiling didn’t work. I had to print out and mail my return.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: Customer for 3 years
from CA
Verified Purchase:Yes
Yes, I would definitely recommend H&R Block Premium Software to others. Questionnaire screen are easy to follow and has help everywhere. In 'Save As', it saves a pdf copy with worksheets which is indeed amazing. That helped me to get more benefit in tax refund by looking the possible max limits in IRA contributions along with 401K. It has great value for the price. There is lot of room to improve UI for 1099-B entry screen. It should be able to read the entries from a spreadsheet so that it will be easier for the users when they have huge number of transactions. There was an issue with 'Delete' of 1099-B entry but it is not a big issue though.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
H&R unable to e-file federal return for no valid r
on March 17, 2020
Posted by: noneyaa
Verified Purchase:Yes
H&R unable to e-file federal return for no valid reason.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: Verybad
from Ca
Verified Purchase:Yes
Naxt year we definitely would NOT use H&R Block tax software
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Ryan M
Verified Purchase:Yes
Great product. Great for people with some computer skills
Written by a customer while visiting HRBlock