I have been using tax prep software from H&R block for years. I feel secure in the fact that H&R block will protect me as I prepare and file my taxes as well as after I have filed.
The software is very good and user friendly with plenty of embedded advise. The low rating is because the price is the same as previous years but the option to chat with a Tax Expert for free has been removed. Because of this change, I am reluctant to recommend your product to other people. I plan to check the market for next year return.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5
Walk Thru Steps Easy to Follow
on February 5, 2020
Posted by: She Wolf
from Central Ca.
Year after year- program stays current and easy to use.
Easy and I personally like it because it's so explanatory.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Very Intuitive
on February 5, 2020
Posted by: Don53
from Florida
Very intuitive and easy to use. The only down side is it took several tries to import my 2018 tax return.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Reliable
on February 5, 2020
Posted by: SJR46
from Belton, TX
I have used this software for years. I have always been satisfies. My only problem this year is that I got the e-mail several days ago saying my tax return was submitted but have not gotten the follow up that it is accepted by the IRS. Usually I get that within a day.