Customer reviews from HRBlock
H&R Block - Premium Tax Software - Mac OS [Digital]
Average customer rating
4.3
(24,729 Reviews)
Rating breakdown 24,729 reviews
5 Stars
15,905
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,613 out of
9,411)
Customer Reviews for H&R Block - Premium Tax Software - Mac OS [Digital]
Posted by: Li 928
from CA
Verified Purchase:Yes
I used this program for more 5 years. It is easy to use and very proficient.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Joy, Social Media Department, October 17, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Customer Rating
5
Every Once in a While Look around
on October 16, 2025
Posted by: Bob McF
from Pittsburgh, PA
I like H & R Block over Turbo Tax, have used both for 3(H&R) and 10 plus Turbo Tax. H & R, to me, seems simpler to use, navigate, print.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Joy, Social Media Department, October 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Potsdam, NY
Verified Purchase:Yes
This is my second year using H&R Block. Fantastic!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, October 20, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Jim042653
from Richmond, VA
Verified Purchase:Yes
It's a very good product. Much more user friendly than TurboTax.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, October 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Omaha, NE
Verified Purchase:Yes
Program wouldn't file the state return and the rejection kept taking me to the Federal return. Wasn't clear on the issue. You have to do lots of jumping around to find things. Carries over too much information from last year on one time events.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, October 20, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: NannyNannygirl
Verified Purchase:Yes
The price is too high. There should be some type of discount for valuable customers.
Response from HRBlockBy Eva, Social Media Team, October 20, 2025
Thank you for taking the time to express your concerns about the cost of our services. We understand that affordability is crucial, and we aim to offer competitive pricing while delivering top-notch service. Your feedback is valuable in helping us assess and adjust our pricing structure to better meet the needs of our customers. If you have any further questions or would like to discuss pricing, please contact us at 1-800-472-5625. We're committed to finding solutions that work for you.
Written by a customer while visiting HRBlock
Customer Rating
3
Not happy with ability to load on my. Kmouter
on October 19, 2025
Posted by: MelaB
from Connecticut
Verified Purchase:Yes
For the last two years I have not been able to load your program on my new computer. I have to use my daughter’s old computer.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, October 20, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: DSh114
Verified Purchase:Yes
I found the process very difficult and my information was deleted because I didn't want to pay extra for expert assistance.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Joy, Social Media Department, October 27, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock