Customer reviews from HRBlock
H&R Block - Premium Tax Software - Mac OS [Digital]
Average customer rating
4.3
(24,729 Reviews)
Rating breakdown 24,729 reviews
5 Stars
15,905
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,613 out of
9,411)
Customer Reviews for H&R Block - Premium Tax Software - Mac OS [Digital]
Customer Rating
3
Works, but has serious usability issues
on October 12, 2025
Posted by: Cadillac Mike
from West Coast, FL
The personal product works, but it STILL has stupid errors such as your medicare withholding is "higher than x% of gross wages" - DUH!, that's because of IRA contributions!!!!! And, your over 62 but you do not have any social security earnings, DUH!, because we have NOT YET started social sec. The business product is FAR WORSE, it has even more stupid errors / warnings and puts you in an endless loop trying to remove them. and THEN, you cannot e-file!!!!! Not good. It takes a computer rocket scientist (like me) to work around these product shortcomings.
Cons: Hard to prepare
Value
3
Response from HRBlockBy Tra, Social Media Department, October 13, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
Have never had to do an extension before but things worked out well.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abigail, Social Media, October 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Good and reliable software that I depend upon.
on October 13, 2025
Posted by: Waltbx
from Gig Harbor Washington
Verified Purchase:Yes
I've used h&r block software for years. It's been consistently good and I trust and rely upon it. It downloads the information from my previous filings and guides me satisfactory through the complex, unnecessarily complex, filing process.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, October 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: tax lady 17
from South Carolina
Verified Purchase:Yes
Hard to move around screens. Must go through each screen to find what I'm looking for and if I need to get back to it, must do it again.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Abigail, Social Media, October 14, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5
on October 14, 2025
Posted by: Anonymous
GOT IT DONE-----------------------------------------
Response from HRBlockBy Eva, Social Media Team, October 15, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
2
GREEDY H&R BLOCK
on October 16, 2025
Posted by: FGGM
This day and age, there should NOT be an extra charge to e-file the State if you have purchased it along with the federal. If other software companies can perform the e-file for you at no extra charge, then WHY is H&R BLOCK so greedy?
ALSO, why are you charging extra to e-file an extension, when other companies perform if at no charge....greedy!
ALSO, why are you charging extra to e-file an extension, when other companies perform if at no charge....greedy!
Response from HRBlockBy Tra, Social Media Department, October 16, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Best tax software in the world!
on October 16, 2025
Posted by: Ram777
from Silicon Valley, CA
Used Turbo Tax for 20 years. But I started using H&R Block last year, and now I will never go back or use anything else. The program is well written and will always save you money. Prompts you for all important info, informs you with great recommendations, and simplifies tax filing. I use the tax software for filing my business taxes also. I think H&R Block tax software is "bar none" the best software out there. They are in a class all by themselves (: And the price is unbelievably reasonable for what it does for you.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, October 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Thumbs up - 2024 version happy
on October 16, 2025
Posted by: ZippyVanilla
from SFO
Would have done taxes earlier if I'd know the simplistic elegance of use - I. was 1st time user; hoping that the 2025 version does a good job of copying previous year.
Improvements:
1. I am of age but not yet claiming Social Security - I got suck in a loop seeking input on - fix this - add to list with int1099, div, social security? IF the answer is NO or not clicked move on; at review another reminder is OK but skip the loop.
2. I love the ability to use phone camera to load w2 - a bit more review because some of the section 12 area letters were not recognized; still beats the heck out of me having to enter data.
3. More than 1 w2 per person caused issue; my 2nd one was for an assignment, amount so low that no state taxes taken out; H&R assumed earned income credit... perhaps I could have avoided by entering my biggest w2 first? I loaded the lower one 1st because it used ADP to transfer; while the larger amount w2 mentioned above does not use ADP.
4. Conditions - if this is used; comp me the H&R Block Premium 2025 Software
Improvements:
1. I am of age but not yet claiming Social Security - I got suck in a loop seeking input on - fix this - add to list with int1099, div, social security? IF the answer is NO or not clicked move on; at review another reminder is OK but skip the loop.
2. I love the ability to use phone camera to load w2 - a bit more review because some of the section 12 area letters were not recognized; still beats the heck out of me having to enter data.
3. More than 1 w2 per person caused issue; my 2nd one was for an assignment, amount so low that no state taxes taken out; H&R assumed earned income credit... perhaps I could have avoided by entering my biggest w2 first? I loaded the lower one 1st because it used ADP to transfer; while the larger amount w2 mentioned above does not use ADP.
4. Conditions - if this is used; comp me the H&R Block Premium 2025 Software
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, October 16, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock