Customer reviews from HRBlock
H&R Block - Premium Tax Software - Mac OS [Digital]
Average customer rating
4.3
(24,729 Reviews)
Rating breakdown 24,729 reviews
5 Stars
15,905
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,613 out of
9,411)
Customer Reviews for H&R Block - Premium Tax Software - Mac OS [Digital]
Posted by: yai12
from Thailand
Verified Purchase:Yes
The software is not the easiest to use, but I have used it before, and with it, I am able to finish my tax return within a reasonable amount of time. I am so glad to be able to efile my taxes instead of having to mail it in.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 27, 2025
Thank you for your feedback and for continuing to use our software. We're glad to hear it helped you complete your return in a reasonable amount of time and that e-filing made the process more convenient.
We appreciate you sharing your experience and will keep your comments in mind as we work to improve.
If you need any assistance, our support team is available at 1-800-472-5625.
We appreciate you sharing your experience and will keep your comments in mind as we work to improve.
If you need any assistance, our support team is available at 1-800-472-5625.
Written by a customer while visiting HRBlock
Posted by: scottl55
Verified Purchase:Yes
Software is easy to use, walking you through each entry in a logical manner. This was my 5th or 6th year using the program. My only complaint had to do with the time to file, and to pay what's owed. I live in Florida, where the entire state was considered a disaster zone, and a layer filing deadline. The program should account for that without me having to check a box saying I live in such an area. It should know that from my home address. But other than that, it's a great solution for doing a nasty job.
Response from HRBlockBy Andrea, Social Media Team, May 27, 2025
Thank you for your continued support and for taking the time to share your feedback, Scott. We’ve noted your comments regarding the disaster-area filing process and appreciate you bringing this to our attention.
If you need assistance, our support team is available at 1-800-472-5625.
If you need assistance, our support team is available at 1-800-472-5625.
Written by a customer while visiting HRBlock
Posted by: PSLBill
from Port Saint Lucie Florida
Verified Purchase:Yes
This product has been my go-to tax software for well over a decade!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 27, 2025
Thank you for being a loyal client for well over a decade. We truly appreciate your business, and we're glad the software continues to be your go-to solution for tax filing.
We look forward to seeing you next tax season!
We look forward to seeing you next tax season!
Written by a customer while visiting HRBlock
Posted by: Mae29
from Louisiana
Verified Purchase:Yes
I bought this program 3 months ago and every year prior to than.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 27, 2025
Your loyalty is wonderful to see! We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: SL Using HR
from mo
Verified Purchase:Yes
I bought this software and used it for my 2024 filing. Generally speaking, H&R Block Tax softtware is good. It usually copied all related items from previous years after I activated the current version and imported last years. However, it seemed missed a few tax items from last year. So, I needed to manually add those to the software.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 28, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sherman Oaks, CA
Verified Purchase:Yes
I am a CPA and have used this software for 5 years now. It's fairly easy but returning to the forms are a little clunky.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, May 30, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Wega
from Northwest Arkansas
Verified Purchase:Yes
Been using this software for years now. Always exceeds my expectations. Thank you.
Value
5
Response from HRBlockBy Joy, Social Media Department, May 30, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Did not
Verified Purchase:Yes
They did nto efile my state taxes in Feb 2025 had to pay again in June2025 to e flie them again
Response from HRBlockBy Joy, Social Media Department, June 27, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock