Customer reviews from HRBlock
H&R Block - Premium Tax Software - Mac OS [Digital]
Average customer rating
4.3
(24,729 Reviews)
Rating breakdown 24,729 reviews
5 Stars
15,905
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,613 out of
9,411)
Customer Reviews for H&R Block - Premium Tax Software - Mac OS [Digital]
Posted by: SAMHKA
from CO
Verified Purchase:Yes
LONG TIME USER FED UP BY LACK OF BASIC ELEMENTS (K-1 AND IRA RMD INSTRUCTIONS).
ELECTRONIC FILING DIFFICULTY OF LAST YEAR FIXED.
PREPMODEL INSTRUCTIONS - WALKTHRU - ARE OBTUSE AND DIFFICULT TO DEAL WITH WHEN HITTING A SPECIFIC QUESTION. HATE THE EXCUSE ON WHY IT CAN'T FILE K-1!!!
ELECTRONIC FILING DIFFICULTY OF LAST YEAR FIXED.
PREPMODEL INSTRUCTIONS - WALKTHRU - ARE OBTUSE AND DIFFICULT TO DEAL WITH WHEN HITTING A SPECIFIC QUESTION. HATE THE EXCUSE ON WHY IT CAN'T FILE K-1!!!
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Rapier
from Atlanta
Verified Purchase:Yes
Program should be revised to trigger and avoid multiple downloads of financial forms - had to file amended federal and state returns when it took several download sessions w the financial platform to get the forms into the return, and I was overpaid refunds for excess withholding. Hope it doesn't put me on the audit list for either. Otherwise, program was fine.
Pros: Easy to prepare
Cons: Hard to import documents
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Huntsville
Verified Purchase:Yes
Best tax software I have ever used. Amazing functionality
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: May Belle
Verified Purchase:Yes
Easy to use . Navigating among various topics is straightforward .
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Bob1 7
from Illinois
Verified Purchase:Yes
I have purchased HR Block software for the past 15 years and I am very satisfied with it.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: tpatt01
from Edmond, Oklahoma
Verified Purchase:Yes
I've been using H&R Block tax software for 20 years. It is a very good product.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bob 1992
Verified Purchase:Yes
Solid, easy to use tax preparation program. We have multiple rental properties, and the program makes it easy to enter and tracking our rental information. Only critisim is that some of the screen layouts are a little dated, making you use a slide bar up and down to enter data or to proceed.
We will use again next year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: User9819
from Seattle
Verified Purchase:Yes
It needs automatic save function. I lost hours of work due to a computer reboot.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock