Have been using this software and it predecessor software (PCTaxcut) since the 1980's and it has not let me down .
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
Thank you for the kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Some forms were not populated upon the change in the app; totals were not updated as you make a change. I have been using HR Block for several years; this year the app had most bugs I have ever seen
Pros: Easy to prepare
Cons: Time consuming
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
It is different than Turbo Tax but faster to load and less hassle generally. Everyone is pretty much fed up with Turbo Tax and their lousy attitude. I didn't use the download feature to automatically transfer financial data this year but that was why I selected this year to make the switch. It will take a few years to adjust to all the features but that was expected.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I have purchased H&R Block Software for as long as I can remember 10 years +. I will not use anything else!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
Thank you for the kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
This year's offering was better than ever and still available at a good price. However, the software continues to report erroneous audit risks when there are none and also flags some data fields as blank when they are already prefilled, making you drill down to edit them to clear the flag.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.