Customer reviews from HRBlock
H&R Block - Premium Tax Software - Mac OS [Digital]
Average customer rating
4.3
(24,729 Reviews)
Rating breakdown 24,729 reviews
5 Stars
15,905
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,613 out of
9,411)
Customer Reviews for H&R Block - Premium Tax Software - Mac OS [Digital]
Posted by: PCTaxCut Warrior
from Chantilly, Virginia
Verified Purchase:Yes
Have been using this software and it predecessor software (PCTaxcut) since the 1980's and it has not let me down .
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
Thank you for the kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: INP25
from chicago
Verified Purchase:Yes
Some forms were not populated upon the change in the app; totals were not updated as you make a change. I have been using HR Block for several years; this year the app had most bugs I have ever seen
Pros: Easy to prepare
Cons: Time consuming
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Fibrefun
from Missoula MT
Verified Purchase:Yes
It is different than Turbo Tax but faster to load and less hassle generally. Everyone is pretty much fed up with Turbo Tax and their lousy attitude. I didn't use the download feature to automatically transfer financial data this year but that was why I selected this year to make the switch. It will take a few years to adjust to all the features but that was expected.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Gberryman
from Plainfield, IL
Verified Purchase:Yes
I have purchased H&R Block Software for as long as I can remember 10 years +. I will not use anything else!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
Thank you for the kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NC
Verified Purchase:Yes
Have been using this product for 20+ years, has always been easy to find where all items are entered.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Reading, PA
Verified Purchase:Yes
Used your product for many, many years and have no reason to change.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: chanel1954
from arkansas
Verified Purchase:Yes
I have used this software for years to do my taxes. I would not use anything else.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: rfmtm
Verified Purchase:Yes
This year's offering was better than ever and still available at a good price. However, the software continues to report erroneous audit risks when there are none and also flags some data fields as blank when they are already prefilled, making you drill down to edit them to clear the flag.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock