Customer reviews from HRBlock
H&R Block - Premium Tax Software - Mac OS [Digital]
Average customer rating
4.3
(24,729 Reviews)
Rating breakdown 24,729 reviews
5 Stars
15,905
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,613 out of
9,411)
Customer Reviews for H&R Block - Premium Tax Software - Mac OS [Digital]
Posted by: llcb2
from Wisconsin
Verified Purchase:Yes
Software was fairly easy to use. No issues with the product. I paid for 5 uploads (knowing my family would use three). Only were able to get 2 uploaded.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
1
Response from HRBlockBy Tra, Social Media Department, May 2, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: 2024 Got It Covered
Verified Purchase:Yes
I found the software very easy to use this year. Although I had an issue with the software last year, it looks like that issue was corrected as I did not encounter the same problem in completing the returns I did. Planning to use your software again next year. Thanks.
Response from HRBlockBy Joy, Social Media Department, May 2, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: EvilTICTAC
Verified Purchase:Yes
I would like to see a side by side feature showing last years entries. Turbo tax has that and it helps.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, May 2, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Need more detailed explanation for given information on items.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, May 2, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mass
Verified Purchase:Yes
I got this a few months ago and glad I did however I have been using this product for any years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, May 2, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Edna8
from California
Verified Purchase:Yes
I used to receive offer in the mail and I always use it. This year I didn’t receive one so I have to find where to get it. I like to use your product because I’m use to it and I can import some information from last year’s program.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, May 2, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Denver Colorado
Verified Purchase:Yes
Ok for 24.
Had to mail return for 23. Could not obtain any assistance that could find the problem. Poor customer service. Nice people when available.
Had to mail return for 23. Could not obtain any assistance that could find the problem. Poor customer service. Nice people when available.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, May 2, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: gary 2025
Verified Purchase:Yes
I have used HR Block software for MANY years - although I hate doing taxes this software makes it easy
Response from HRBlockBy Tra, Social Media Department, May 2, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock