The product does not give confidence that it produces accurate results. It frequently asks questions that suggests it doesn't understand an entry. It then fails to explain an outcome.
Pros: Easy to install
Cons: Time consuming, Hard to fix issues, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Ease of Use!
on October 16, 2018
Posted by: Dianabaku
from Georgia, Atlanta
I have been using H&R desktop software for years and the ease of use is the best "feature" of this program. The step by step interviews and instructions are clear. You can use help to learn more about your tax return and specific provisions, as needed. You can review various forms as you input the data, if you'd like. I wish that the web version allowed the same amount of returns and efiles as the desktop version as I help my kids prep their returns...
Pros: Easy to install, Easy to fix issues, Easy to prepare, Easy to import, Fast
Overall I found this product easy to navigate and helpful in the step by step process provided. I found the resolve issues aspect of the software to be confusing. The check takes you to specific line items. I needed the bigger picture first.
I have used this forever from the first TAX CUT. Only issue is when we go to the audit problems at the end. It is very difficult to know what is causing the flags.
Pros: Easy to install, Easy to prepare, Easy to import