Customer reviews from HRBlock
H&R Block - Premium Tax Software - Mac OS [Digital]
Average customer rating
4.3 out of 5
4.3
(24,730 Reviews)
Open Ratings Snapshot
Rating breakdown 24,730 reviews
5 Stars
15,906
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product. 
(
7,614 out of 9,412
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Premium Tax Software - Mac OS [Digital]
Customer Rating
5 out of 5
5
Smooth But No Pdf
on April 18, 2025
Posted by: Rockn Lady
from Oregon
Verified Purchase:Yes
Everything went smoothly until I tried to save the file as a pdf. The program hung and I could not get it to save in the pdf format.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AndreaSocial Media TeamApril 18, 2025
Thank you for taking the time to provide feedback! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Years of Service
on April 18, 2025
Posted by: Anonymous
from CA
Verified Purchase:Yes
I have been using this software for over 10 years never fails very easy to navigate thru. Very happy.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AndreaSocial Media TeamApril 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on April 18, 2025
Posted by: Wharever2025
from NY, NY
Verified Purchase:Yes
Using H&R Block Software for years, no complaints. Thank you .
Value
5 out of 5
5
Response from HRBlockBy AndreaSocial Media TeamApril 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Needs improvements
on April 18, 2025
Posted by: Crisperator
from California
Verified Purchase:Yes
Been using h&r bock sw for last several years and it continues to get worse on errors and ease of use.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy AsiyaSocial Media DepartmentApril 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Very intuitive and easy to follow.
on April 18, 2025
Posted by: Anonymous
from Dallas/Fort Worth
Verified Purchase:Yes
We've used HR Block online software since 2009 and love it! Very user friendly and easy to find information.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy JoySocial Media DepartmentApril 21, 2025
Hi, thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good useful prrogram
on April 18, 2025
Posted by: Tennfly
Verified Purchase:Yes
It's a good program. I've brr years.een using it fo
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy AndreaSocial Media TeamApril 21, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
I just love the interview process but also the abi
on April 18, 2025
Posted by: JJM23
from Atlanta Georgia
Verified Purchase:Yes
I've been using the software for years. It's convenient. I have the last couple years still loaded on my computer in case I need to go back which recently for the first time I did to. Amen d my last year
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy JoySocial Media DepartmentApril 21, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great Product: Used for Several Years
on April 18, 2025
Posted by: Anonymous
from Alabama
Verified Purchase:Yes
I have used H&R Block Tax Preparation for Several Years and am Completely Satisfied with the Ease of Use and the Accuracy of my Return.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy JoySocial Media DepartmentApril 21, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
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