Customer reviews from lg.com
LG - G8X ThinQ - Aurora Black (AT&T)
Average customer rating
3
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
8
4 Stars
4
3 Stars
1
2 Stars
2
1 Star
9
48%of customers recommend this product.
(
11 out of
23)
Customer Reviews for LG - G8X ThinQ - Aurora Black (AT&T)
Customer Rating
5
One of the best phone I've bought
on February 13, 2020
Posted by: bfaura
from Puerto Rico
Gender:Male
It is the best in multitasking, and it is only the beginning.The ability of the cameras are good.The keyboard and all its forms fascinate me. There's no way you don't love this phone. Performance, speed, focus, and style are its attributes.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Model down comparate with lg g7
on March 24, 2021
Posted by: Yohan3012
from Belleville, NJ
Gender:Male
I had lg g4, v10, stilo 4, g7 and this model g8 decrecrease quality comparate with all these model in their respective times, i tell you my bad experience with the touch, fingerprints and processors, in lg g7 all this spec was working well but my g8 have all these delays, only the camara is according for prestige of the one of the best phones in the world, i love lg phones and i hope lg team stay working for incorporate best models to the market, good luck
No, I would not recommend this to a friend.
Design
1
Display
1
Camera
5
Battery Life
4
Performance
2
Quality
2
Response from lg.comBy ^DLI, LGE Social Media, March 27, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Snapdragon 855 but not worth
on July 31, 2022
Posted by: Shivang
from Kukdeshwar
I bought this a year ago . It have snapdragon 855 but it is not speedy as it should be . It have heating issue , lags very much . Before the recent update i was able to play games with lag but after they released latest update using the mobile has become a task . It lags so much that you cant now even play music without getting lag .
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from lg.comBy Sandy, Social Media, August 1, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue.^Sandy
Written by a customer while visiting lg.com
Customer Rating
1
Cheaply made junk!
on April 29, 2020
Posted by: Natetan
Gender:Male
My new (three week old) LG G8X fell off of my living room chair onto the carpet, and the screen completely shattered. I have never seen anything like this before. The entire thing just crumbled. And on carpet!!!!! Before that, the phone took forever to start up, apps ran very slowly, etc. It also runs extremely hot. I have never seen such a cheaply made cell phone... both the inside AND the outside. I recommend that you save yourself the disappointment. The dual screen is a gimmick too... totally unusable, and makes your phone feel like a heavy brick. I guess that is appropriate though, since now it is one. And now I have to make payments on it for the next two years. Fantastic!
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 8, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. Our Mobile Communications Support will be better able to assist you. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
one day
on April 2, 2021
Posted by: speckman
from all america city
have had this phone for not even 1 day now. just incredible. everything and more
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Awesome phone
on October 20, 2020
Posted by: Anonymous
from India
Gender:Male
It is such a wonderful mobile that anyone can have. Before buying this device I was happy using Samsung Galaxy S series phones. But lgg8x is a a beast with a beauty processor is so small that it can handle multitasking and gaming with extraordinary smoothness. As far as display is concerned there is no competition among LG oled display. Using 2 screen is a totally different experience and I will tell you only the users can feel it. The best quality of the phone is is very rigid not even the phone but also the case provided with the secondary screen. The special effects given in the camera are unmatched although it has two cameras but features and quality is much better than mobiles in the market at this time having three or four cameras.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
on December 31, 2020
Posted by: elbaroark
from Sturgeon, MO
Gender:Male
I LOVE this phone. Way faster than the original G8 that I did have that this replaced. Added a 1TB mSD card to the phone and have quite a bit of power. The only thing I wish was possible is that the phone could be unlocked. I am a developer specializing in Android and with the bootloader and everything locked down, it is hard to do some of the things I am needing to do, but other than that, this phone is great
I would recommend this to a friend!
Design
5
Display
5
Camera
3
Battery Life
4
Performance
5
Quality
5
Written by a customer while visiting lg.com
Customer Rating
4
Good, but I miss my LG V35
on January 6, 2021
Posted by: Liswan
from WI
Gender:Female
I bought this phone after my lg V35 thinq was stolen when I was in nursing clinicals (that was a great day). I couldn't find a V series unlocked, so I bought this phone. It works well. The dual screen is nice, camera works well, sound is good.
Cons:
-the fingerprint reader is sluggish. It will work, but it feels a bit antiquated compared to other devices at this price point. It is slow, and it doesn't always work. It honestly isn't a deal-breaker, but it is a problem
-the weight. When using dual screens, it is quite large--too large for a pocket--and heavy. I honestly don't use the dual screen often, since it is a bit too cumbersome. However, the phone by itself is still a good device, worth the price point.
-I lose service more often on this phone than I did my old. I don't know why, since I have the same the plan and carrier.
-the fingerprint reader is sluggish. It will work, but it feels a bit antiquated compared to other devices at this price point. It is slow, and it doesn't always work. It honestly isn't a deal-breaker, but it is a problem
-the weight. When using dual screens, it is quite large--too large for a pocket--and heavy. I honestly don't use the dual screen often, since it is a bit too cumbersome. However, the phone by itself is still a good device, worth the price point.
-I lose service more often on this phone than I did my old. I don't know why, since I have the same the plan and carrier.
Overall, I was very happy with my old phone, and this does feel like a step down. If you have the option, I would recommend the V series, instead, but this is still a solid phone. I can't see myself using this phone long term, but it works well enough. I like LG phones; you know the quality will be reliable.
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting lg.com