Customer reviews from lg.com
LG - G8X ThinQ (Sprint)
Average customer rating
3.5
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
23
4 Stars
4
3 Stars
8
2 Stars
6
1 Star
10
60%of customers recommend this product.
(
27 out of
45)
Customer Reviews for LG - G8X ThinQ (Sprint)
Customer Rating
1
Worsts feature and products
on March 5, 2024
Posted by: Goldberg
from GA
[This review was collected as part of a promotion.] One of the worst phones on earth that I have purchased in my entire life is the LG. It shouldn't be on the market. The dual screen makes it one of the best-featured products, but the system has failed. Also, the screen is not replaceable anywhere. Even if we cannot get the parts as much as we need, it remains a disappointment
Pros: Style/Design
Quality
1
Features
1
Value
1
Response from lg.comBy LG, June 11, 2024
Thank you for sharing your feedback regarding your experience with your LG phone. At LG, we strive to deliver exceptional quality and customer satisfaction. However, it appears that your experience fell short of our standards. We understand your frustration with the issues you have encountered, and we regret the inconvenience caused. Your concerns have been noted, and we will use this feedback to improve our products and services. If you require further assistance or have additional concerns, please reach out to our dedicated support team at @LGUSSupport. Our team will be happy to address your queries and provide personalized support. `Liz
Written by a customer while visiting lg.com
Customer Rating
5
Amazing
on December 10, 2019
Posted by: Ahias19
from Jacksonville FL
[This review was collected as part of a promotion.] Makes the phone unique and awesome display made very well
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Not a toy. A device.
on June 14, 2020
Posted by: Fuqin Foc
from Minnesota
Gender:Male
I brought the G8X all out no lease. I wanted to see how the device handled a few tasks that a few others had already had the chance to do. I used the phone to open larger files that my other phones had trouble opening. It did it just fine, I used the hotspot and internet on 3 networks and the performance depends solely on the network and how it is being used. Large networks with less users, great performance. Limited network with many users slowed the net & games down. Many people said the phone got hot with the duel screen. Question for those people, what is your screen brightness at? Mine is as low as it can go, ALL THE TIME. Also my phone does use AOD (always on display) clock. Battery saver is also on to keep the phone from using unnecessary battery. I also deactivated many apps that came with the device as I saw no use for apps taking up unnecessary room, space, power, performance and data. This made the phone performance amazing as it already was fast but now it runs with NO update needed. What I mean by that is (Launchers) need updates (Firmware) needs updates unless you have 1 that runs that is no longer available for devices anymore. Small secret, some of the old is better than the new. Anyway many things about the device are good. This device performed perfectly fine under normal circumstances as far as using a dual screen device goes. I'm not 100% sure about what everyone is expecting from a phone but as far as using the phone for typical dual-screen things you should be perfectly fine if you're trying to go extra with the phone and play multiple videos at the same time while surfing the internet and playing video games expect a phone to get hot. Expect things to lag expect to have many problems because realistically it's a phone. If you're using this device the proper way you shouldn't have many problems.
No, I would not recommend this to a friend.
Design
3
Display
4
Camera
5
Battery Life
5
Performance
4
Quality
5
Written by a customer while visiting lg.com
Customer Rating
5
Fast and easy to use
on October 3, 2020
Posted by: Traveling Man
from Cleveland Ohio
This is by far the best way to use a phone and all its features simultaneously. This is a must have device for those that really know the power of multitasking.
Pros: ease of use, Features/Settings, battery, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Excellent features
on November 25, 2020
Posted by: Shariq mohammed
from India
[This review was collected as part of a promotion.] Am so happy on LG g8x thinq product great quality great features great price thanks lg
Pros: Style/Design, ease of use, Features/Settings, battery, Performance, Quality, camera
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Not worth it
on November 27, 2020
Posted by: Jynxie
from Carson city NV
Phone doesnt read the duel screen most the time & wont charge unless i take phone out of the case. Had it for 7 months now & it's already useless. WHEN it worked it was awesome though.....
Pros: Style/Design, ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, November 30, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/IMEI numbers, and date of purchase and we will be happy to assist you. Mobile Communications will be better able to assist you. We apologize for any inconvenience this has caused ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
All-Around Winner
on December 11, 2020
Posted by: chefpetey
from Reading, PA
Gender:Male
Fast. Reliable. Rugged. Awesome display. LOVE the option of using Dual Screen for multi-tasking or my WaPo
I would recommend this to a friend!
Design
5
Display
5
Camera
3
Battery Life
3
Performance
5
Quality
5
Written by a customer while visiting lg.com
Customer Rating
3
Pretty decent phone
on January 2, 2021
Posted by: Cbb83
from Georgia
Gender:Female
Bought 6 months ago and went into a boot loop. Had to send back to LG. LG service was great to work with. Timely in service and response.
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
5
Performance
3
Quality
4
Response from lg.comBy ^DLI, LGE Social Media, January 19, 2021
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com