Customer reviews from kitchenaid.com
KitchenAid - 36 inch 5.1 Cu. Ft. Freestanding Dual Fuel True Convection Range with Self-Cleaning - Stainless Steel
Average customer rating
4
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
58
4 Stars
28
3 Stars
10
2 Stars
9
1 Star
11
74%of customers recommend this product.
(
73 out of
99)
Customer Reviews for KitchenAid - 36 inch 5.1 Cu. Ft. Freestanding Dual Fuel True Convection Range with Self-Cleaning - Stainless Steel
Customer Rating
4
Better instructions
on June 1, 2020
Posted by: Sophie13
from Northern NYS
[This review was collected as part of a promotion.] This is my second kitchenaid range. This current model is quite different with the blinking and steady different colors on the dial. However the current instructions are lacking in descriptions if new and different noises and how to change modes. Also there are no directions as to what to do if you get blinking yellow and repetitive tone. In the current instructions it acknowledges unit error but not what to do. Had to go on line and could not find answer on kitchenaid site but on other sites it said to turn off at circuit breaker for 1 minute and then turn back on to reset unit.
I am pretty certain who ever wrote the instructions that come with the unit did not actually use a range and or felt it unnecessary to let us owners know how to approach ALL situations.
You would see this yourselves if you google problem with kitchenaid ranges. I lot of people not happy with the lack of information provided in the instructions and the expectations of the range.
I am pretty certain who ever wrote the instructions that come with the unit did not actually use a range and or felt it unnecessary to let us owners know how to approach ALL situations.
You would see this yourselves if you google problem with kitchenaid ranges. I lot of people not happy with the lack of information provided in the instructions and the expectations of the range.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Amazing features
on May 27, 2020
Posted by: Jojo3
from Vaughan
(This review was collected as part of a promotion.) It’s the best range I have ever owned, I enjoy cooking and baking with it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features!
on May 18, 2020
Posted by: louloupc
from Texas
[This review was collected as part of a promotion.] We love the WiFi option on the oven! The oven cooks like a dream! We love cooking on the stove!
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great so far, but no timer?
on May 9, 2020
Posted by: Matthewf
from Houston, TX
[This review was collected as part of a promotion.] It has only been a week or so since we got the range installed and it works great. Love the looks as well. But, I am little baffled about the fact that it has no built in timer. Yes, you can use the app to do that, but sometimes you just want to set the timer really quick while putting the food in the oven. Otherwise, we love our new range.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Looks great!!
on May 8, 2020
Posted by: Funny001
from Vancouver
(This review was collected as part of a promotion.) I bought this stove 3 weeks ago and I really love the look. Unfortunately I’m disappointed in the grate of the stove. The paint is chipping off already on the grate that I’ve been using the most. Also, one of the grate came damaged.
I had a hard time programming wifi on my app. Not a great feature.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
WiFi does not work
on April 17, 2020
Posted by: Btittanyp
from Ohio
I just bought this. I have been in contact with customer service line about the wifi, it is not working they said they would call me back never did. I had a IT professional come out to look at it, everything was right on my end with WiFi, it would not connect.
However it is beautiful! And the stove top part I love
No, I would not recommend this to a friend.
Response from kitchenaid.comBy stewakn, Social Care, April 20, 2020
Hello Btittanyp, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Beautiful!!
on April 13, 2020
Posted by: Tuck4
from Aiken, SC
[This review was collected as part of a promotion.] This is the most beautiful and functional range you’ll come across. It has every feature you could imagine to include roll out oven racks, duel fuel and perfect ergonomically designed handles/knobs. The simmer mode is as good if not better than ranges at a much highly price point. The architecture suite of appliances looks just as the name implies in any kitchen. Lastly, the reliability behind the brands history makes the decision easy to choose Kitchenaid.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love this stove
on April 13, 2020
Posted by: Susie0619
[This review was collected as part of a promotion.] Very happy with the purchase of my new appliance, go get one for your kitchen!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com